Workflows

Care-Setting Workflows

Interactive, printable workflows for post-acute teams — both financial and clinical / documentation. Browse by care setting, role, type, and cadence, then work each step with a status, notes, and tips, or build your own. Everything runs in your browser; nothing is saved or sent.

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Workflow Builder

Build your own — or start from any workflow below

Create a workflow for any setting, role, or type. Start from an existing one, drag steps to reorder, write your own, then export a branded PDF. Everything stays in your browser; nothing is saved.

Open the Builder →
No PHI

Do not paste patient names, Medicare IDs, SSNs, full claim files containing PHI, or other protected health information. This tool is intended for de-identified examples and educational / reconciliation support. Everything runs in your browser — nothing you paste is stored, logged, or sent anywhere. These are general workflow aids for reference — the clinical ones are general best practice, not clinical or medical advice or a substitute for clinical judgment. Adapt them, add your own, or build one in the Builder, and never enter patient identifiers. Nothing is saved or transmitted.

All settingsFinancialBusiness OfficeDaily

Daily Cash Reconciliation

Pull the deposit and 835, verify trace / date / payer / total, post, review PLB and recoupments, then tie the batch to the bank.

15 steps · open workflow →
All settingsFinancialBusiness OfficeWeekly

Weekly A/R & Denials Follow-Up

Triage denials by reason and dollar, correct and appeal, follow up the aging, and keep the worklist current.

13 steps · open workflow →
All settingsFinancialBusiness OfficeMonthly

Month-End A/R Close

Close cash, adjustments, denials, crossover, setting-specific exposure, A/R aging, DSO, and the GL tie-out.

17 steps · open workflow →
Skilled NursingFinancialMDS CoordinatorDaily

SNF Daily MDS & Assessment Tracking

Track new admissions, ARDs, interview windows, significant change, and documentation so PDPM assessments are timely and supported.

6 steps · open workflow →
Skilled NursingFinancialMDS CoordinatorWeekly

SNF Weekly PDPM Capture Review

Interdisciplinary review of primary diagnosis, SLP/NTA comorbidities, Section GG function, and nursing drivers before each ARD.

8 steps · open workflow →
Skilled NursingFinancialBillerMonthly

SNF Monthly Medicare Billing Close

Reconcile accepted assessments to HIPPS, verify benefit days and coinsurance, handle interrupted stays, submit, and work RTPs.

8 steps · open workflow →
Home HealthFinancialClinical ManagerAs needed

HH Admission, OASIS & NOA Setup

Eligibility, orders and face-to-face, timely SOC OASIS, a grouping primary diagnosis, and the 5-day NOA with correct timing and source.

6 steps · open workflow →
Home HealthFinancialBillerWeekly

HH Period Billing & LUPA Watch

Confirm NOAs and orders, watch each 30-day period against its LUPA threshold, bill final claims, and work RTP/denials.

6 steps · open workflow →
HospiceFinancialClinical ManagerAs needed

Hospice Election & Eligibility Setup

Signed election and certification, benefit period and recert schedule, face-to-face for later periods, level of care, and the 5-day NOE.

6 steps · open workflow →
HospiceFinancialBillerWeekly

Hospice Billing & Level-of-Care Review

Confirm the NOE, support each level-of-care day, capture the Service Intensity Add-on, verify claim detail, and work RTPs.

5 steps · open workflow →
Part B TherapyFinancialTherapistDaily

Part B Daily Documentation & Charge Capture

Current plan of care, timed-minute documentation and the 8-minute rule, correct CPT and therapy modifiers, and KX threshold awareness.

6 steps · open workflow →
Part B TherapyFinancialBillingWeekly

Part B Therapy Compliance & Billing Review

Audit certifications, apply KX above the threshold, verify therapy/unit modifiers and MPPR, submit clean claims, and work denials.

6 steps · open workflow →
Skilled NursingClinicalDON / Nurse ManagerAs needed

SNF Admission Clinical Review & Care Plan Setup

Order/medication reconciliation, the initial nursing assessment and risk screens, code status, the baseline care plan, and the first care conference.

7 steps · open workflow →
Skilled NursingClinicalMDS CoordinatorWeekly

SNF Interdisciplinary Care Plan Review

Interdisciplinary care plan review: match problems, goals, and interventions to current status, address new issues, and document participation.

7 steps · open workflow →
HospiceClinicalIDG CoordinatorBiweekly

Hospice IDG Meeting Prep & Care Plan Update

Prep and document the interdisciplinary group meeting (at least every 15 days): update each plan of care, confirm level of care, and review eligibility.

8 steps · open workflow →
Part B TherapyClinicalTherapistAs needed

Part B Therapy Evaluation & Plan of Care Setup

Therapy evaluation and plan-of-care setup: standardized assessment, medical necessity, measurable goals, frequency/duration, and physician certification.

7 steps · open workflow →
Home HealthClinicalField ClinicianAs needed

HH Visit Documentation & Care Coordination

Field visit documentation and care coordination: match the plan of care, document objective findings, reconcile meds, and coordinate with the provider.

6 steps · open workflow →
Skilled NursingFinancialBusiness Office ManagerDaily

SNF Daily Admission & Eligibility Verification

Daily admission and eligibility verification: Part A and MBI, qualifying stay, benefit period, MA authorization, secondary coverage, and notices.

7 steps · open workflow →